How do I return a product or item I ordered ?


R.M. Flagg Company works very hard to prevent returns by processing orders and shipping the right product that was ordered. We also understand that mistakes happen and there are times when a return is necessary.  If a special order needs to be returned, there will be return charges that will be generated.  There will be a restocking charge plus freight or shipping to return the item.  The restocking charge is determined by the manufacturer, some items cannot be returned to manufacturer. If we make a mistake we will do our best to correct it.  Please contact us for more information on returning an item at 800-432-7814 or

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